Warranty Coverage Information
IPEVO products come with a one year parts and labor limited warranty from the date of purchase as described below. Note that shipping and handling fees are not covered by this warranty.
This warranty is valid only for the first consumer purchaser in the original country of purchase. IPEVO warrants the IPEVO-branded hardware product and accessories contained in the original packaging against defects in materials and workmanship for a period of 1 year. If a product proves to be defective in material or workmanship during the warranty period, IPEVO will, at its sole option, repair or replace the product with a similar product. Replacement Product or parts may include remanufactured or refurbished parts or components. The replacement unit will be covered by the balance of the time remaining on the customer’s original limited warranty. IPEVO provides no warranty for the third-party software included with the product or installed by the customer.
What the Warranty Does Not Cover
IPEVO retains the right to refuse warranty repair or exchange for reasons such as but not limited to those listed below:
Any product on which the serial number has been defaced, modified or removed.
Damage, deterioration or malfunction resulting from:
Obtaining Warranty Service
To obtain warranty service, please contact IPEVO customer service at firstname.lastname@example.org to request for a RMA Number, and then return the defective product to the shipping address specified by IPEVO.