Support | IPEVO

Yes, you can, as long as your computer or laptop has alternate access to a wired (ethernet) connection. However, if you do not have access to a wired Internet connection, you will not be able to connect to the Internet while the VZ-X is connected to your system's Wi-Fi. 

If your projector or display only has VGA ports, you may purchase an HDMI to VGA adapter and connect VZ-X that way. It is recommended that the adapter you purchase can be connected to an external power source. In other words, a powered adapter is preferred. If you have any questions or need any recommendations on adapters, you may contact our support team at cs@ipevo.com 

No, it does not. Due to international shipping regulations, VZ-X comes out of the factory at around 30% charged. Lithium-ion batteries can only hold this charge for a few months so we recommend that you charge VZ-X to its full capacity upon opening. Please use the included USB cable along with a 5V/2A USB adapter to charge it. 

VZ-X can be integrated into Windows, Mac, iOS and tvOS systems. Links and requirements are provided below:

Windows application:
- C# and .Net Framework 4.5
- Visual Studio 2015 Express for Desktop
IPEVO Camera SDK for Windows v2.0.0.3

Mac application:
- IPEVOCameraKit.framework is for macOS 10.9 and above
- The demo version is for Xcode 7.2.1 and above
IPEVO Camera SDK for Mac v3.0.0.0

iOS application:
- IPEVOCameraKit_iOS.framework is for iOS 9.3 and above
- The demo version is for Xcode 9.3 and above
IPEVOCameraKitDemo_iOS Version 3.1.0

tvOS application:
- IPEVOCameraKit_tvOS.framework is for tvOS 10.2 and above
- The demo version is for Xcode 9.3 and above
IPEVOCameraKitDemo_tvOS Version 3.1.0

Android application:
- IPEVOCameraKit_android is for Android 5.0 and above
IPEVOCameraKit_android_v1.0.0

Raspberry PI 3 application:
IPEVO Camera SDK for Raspberry PI v0.3

Yes, it is now possible to connect VZ-X wirelessly to a Chromebook. Check out the following step-by-step video tutorial to learn how to do so.

We recommend using a 2A/5V USB power adapter to charge VZ-X. It will take approximately 9 hours to fully recharge. You can use a 1A power adapter, however reaching a full charge will take significantly longer. 

If you would like to reset VZ-X back into its factory settings, please follow the steps below:

1. Turn VZ-X off 
2. Press and hold on both the Increase and Decrease Exposure buttons at the same time
3. Turn VZ-X on while still holding down the buttons. 
4. The LED Indicator will briefly show three colors - Green, Amber and White. Once you see all three colors, you may let go of the Exposure buttons. 
5. Your VZ-X is now reset. 

To access the advanced settings of VZ-X, first connect your VZ-X to your computer or laptop via Wi-Fi. Once connected, open your browser of choice and enter "10.10.10.1" in the address bar. The default login credentials are:

Account: admin
Password: admin

After you are logged in, you may:

1) Change the name of the SSID 
2) Set a password for your SSID
3) Edit your system IP address
4) Edit your login credentials
5) Update firmware
6) Perform a quick test of VZ-X's live feed

Audio recording is only supported when VZ-X is plugged into a computer or laptop via USB. The microphone will only be activated when connected through USB.

Unfortunately, no. VZ-X cannot project its image to different sources at the same time. You must choose between wireless, USB or HDMI. You can however, connect multiple devices to VZ-X wirelessly, however, it may cause a little bit of lag. 

VZ-X can plug into any USB outlet that supports 100v to 240v. Since VZ-X does not come with a USB power adapter, you may connect to any USB outlet that you are comfortable charging your phone or tablet with. VZ-X can also be powered and charged by the USB ports available on your computer or laptop.

No. VZ-X was designed to work with our new software, IPEVO Visualizer. Similar to Presenter, Visualizer is completely free to download and will provide you with much of the same features as Presenter, but with a refreshed look! For more information about Visualizer, please click on the following link: https://www.ipevo.com/software/download/visualizer