Online Return/ Exchange Application

Please fill out the following form to submit your return/exchange request. For a prompt and accurate response, please complete all fields.

Please note that you’ll have 30 days to send back the products you would like to return/exchange to us after your request has been approved. The approval will be deemed expired after 30 days.

*Required Information

Online Return/ Exchange Application
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You can find the serial number of your product on its product label. On the product label, there is a barcode. The serial number is a 13- or 14-digit number code printed below the barcode. For most IPEVO products, the product label is on its bottom, back or attached cable. For IW2, you can also find it in the battery compartment of the Interactive Pen.

Product Label Product Label