Please make sure the power cord is connected before upgrading firmware. iZiggi-HD must be kept on and connected to the computer during the entire process. Shutting iZiggi-HD down or disconnecting it during the upgrade process may result in damage to iZiggi-HD.
The iZiggi-HD firmware upgrade can only be done using a PC or Mac. Upgrading firmware using iOS or Android devices is not currently supported.
*Important: Do NOT turn off iZiggi-HD during this process or you may severely damage your document camera.