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Customer Service

Credit Card and PayPal

It's our mission to offer you an easy and safe way to shop online and we're happy to let you know that we now accept Paypal and Credit Card to process your payment. You can

  • Complete the payment via your own Paypal account.
  • For credit cards, we accept Visa/MasterCard, American Express, Diner's Club, and JCB cards.

There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the addresses and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order or a rejection of your credit card due to record mismatch from the credit card processing company. The information passing through our system is securely encrypted.

Money orders, Cashier's Checks, Company Checks, and Personal Checks

We accept money orders, cashier's checks, personal checks, and company checks in U.S. dollars only. To purchase via Checks and Money Orders, please contact sales-america@ipevo.com for assistance.

Please allow us up to 10 days after receipt for clearance of funds before the order is processed. We cannot guarantee the availability of a product the time funds clear or payment is received. We will charge a $25 fee on all returned checks.

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